Privacy Statement

Zivira Labs Private Limited, a company incorporated under the laws of India having its registered office at Unit No. 906, 9th Floor, Eco Star, Vishweshwar Nagar Road, Goregaon East, Mumbai, 400063, INDIA (“Zivira”, “we”, “us” or “our"), manages and operates the website www.blinkyoureyes.com and domain name, and any other linked pages, features, content, mobile applications, or we offer from time to time in connection therewith (collectively the "Platform”) which is an online platform which enables Usersto view contents and generate reports for questionnaires completed.

Zivira is committed to protecting users’ privacy and addressing potential privacy concerns. This Platform is published and maintained by Zivira. This Privacy Policy, as amended from time to time (“Privacy Policy”) is applicable to the websites of Zivira. This Privacy Policy along with terms and conditions ("Terms”) govern your use of the Platform based on the information provided by you to us, what private information we collect, and how your data is used. This Privacy Policy does not apply to the websites of our business partners, corporate affiliates or to any other third parties, even if their websites are linked to the site. We recommend you to review the respective privacy statements of the other parties with whom you interact.

The capitalized terms which have been used herein but are not specifically defined shall have the same meaning as attributed to such term in the Terms. In the event of any inconsistency between the Terms and this Privacy Policy, the Privacy Policy will supersede solely in respect of the content contained herein and not in respect of any other clause, term or provision contained in the Terms.

This document is an electronic record in terms of Information Technology Act, 2000 and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000 (together with any statutory amendments or modifications thereof). This electronic record is generated by a computer system and does not require any physical or digital signatures.

PERSONAL

Zivira is the licensed owner of the Platform. This Privacy Policy provides succinctly the manner your data is collected and used by Zivira on the Platform. As a visitor to the Platform, you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Platform you agree to the collection and use of your data by Zivira in the manner provided in this Privacy Policy.

TYPES OF PRIVATE INFORMATION COLLECTED

To best serve your needs, we may collect the following types of information (“Information”) when you visit the Platform.

  • Personal Information: Personally identifiable information shall include all information that can be linked to a specific individual or to identify any individual, such as the following (“Personal Information”) Phone Number, Email ID, Sex, and Age.
  • Non-Personal Information: When you visit the Platform, we may collect certain non-personal information such as your internet protocol address, operating system, browser type, internet service provider, information about the pages on the Platform you visit/access, the links you click on the Platform, the number of times you access the page and any such browsing information. This type of information does not identify you personally. We may also collect information about the services that you use and how you use them, including log-in information and location information, when you are a user of the services through the Platform.
  • Automatically collected information: We automatically collect data on how our users visit the Platform, such as your internet protocol address, location, browser, browser language, operating system, device identifiers, and cookies. Our Platform currently uses cookies to enhance its functionality by storing user preferences and tracking user trends. You may turn off cookies in your web browser, but this may limit your ability to access the Platform.
  • Mobile: When you use the Platform through your mobile, we may receive information about your location and your mobile device, including a unique identifier number for your device. We may use this information to provide you with suggestions in respect of services, if required.
  • User Communications: When you send emails or other communications to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our services provided through the Platform.
  • Information on behalf of Children: If you are a parent or a legal guardian of a minor child, you may, in compliance with the Terms, use the Platform on behalf of such minor child. You also expressly undertake that you have the authority to share such information on behalf of your child. Any information that you provide while using the Platform on behalf of your minor child will be treated as Personal Information unless otherwise provided herein. If you have reason to believe that a minor child has provided Personal Information to us through the usage of our Platform, please contact us at blinkyoureyes@zivira.co.in and we will endeavor to delete that information and terminate the minor's account from our databases.
  • Social Media Information: If you’ve linked your Zivira account with a social media account, we also collect information that the social media networks provide us. Depending on the social media network, this can include your username, name, email address, friends list, and more. In addition, we collect demographic data when users interact with Zivira’s social media accounts.

HOW DO WE COLLECT THE INFORMATION?

Zivira will collect personally identifiable information about you only as part of a voluntary registration process, online survey or any combination thereof. The Platform may contain links to other websites. Zivira is not responsible for the privacy practices of such websites which it does not own, manage or control. The Platform and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to the Platform.

POLICY ON COLLECTING SENSITIVE PERSONAL INFORMATION

Zivira does not gather your sensitive personal information, such as your social security number, driver’s license number, race, ethnicity, religion, health metrics, political associations, or details on your criminal background.

WHAT ARE THE PERSONAL SENSITIVE DATA OR INFORMATION THAT ZIVIRA NEEDS?

Any elaborate detail related to the Personal Information provided by you for us to provide our service.

COOKIES

Zivira uses cookies to personalize your experience on the Platform or send you informative emails of your interest (provided you have not opted out of receiving such emails). Cookies are small pieces of information that are stored by your browser on your device's hard drive. Cookies allow you to easily access our Platform, by logging you in without having to type your login name each time.

By using this Platform, you agree that we can place cookies on your computer or device as explained above. However, you can control and manage cookies in various ways. Removing or blocking cookies can impact user experience and parts of this Platform may no longer be fully accessible.

Most browsers will allow you to delete them on an individual basis or block cookies from particular or all websites. In the event of you deleting all cookies, you will lose any and all preference you have set including your preference to opt-out from cookies.

LINKS TO THIRD PARTY SITES

The Platform may include links to third party applications/websites (“Third-Party Sites”). Such Third-Party Sites are governed by their respective privacy policies, which are beyond our control. Once you leave our Platform, use of any information you provide is governed by the privacy policy of the operator of the Third-Party Site you are visiting. That policy may differ from ours. If you can't find the privacy policy of any of these Third-Party Sites, you should contact the relevant Third Party Site directly for more information.

We do not provide any Personal Information or personally identifiable information to third party websites/advertisers/ad-servers without your consent.

WHY THE INFORMATION IS COLLECTED

We may collect your data for the following reasons, including but not limited to:

  • To better understand your needs;
  • To improve our services and offerings;
  • To send you informative emails containing the information we think you may find interesting;
  • Inviting you to fill out our surveys and participate in other kinds of market research; and
  • Data regarding your online behavior on our Platform.

HOW THE INFORMATION COLLECTED IS USED

Zivira will process the Information you provide in any one or more of the following manners, in accordance with this Privacy Policy and as permitted by applicable laws:

  • Creating and maintaining an account with us;
  • Fulfilling customer service requests;
  • Use your personal information to provide personalized features to you on the Platform;
  • Provide this information to its business associates and partners to get in touch with you when necessary to provide the services requested by you;
  • To improve our services;
  • To enforce our Terms;
  • To protect the security or integrity of the Platform, our business, services and users;
  • Preventing, detecting, investigating, and taking action against crimes (including but not limited to fraud and other crimes), any other illegal activities, suspected fraud, or violations of Terms in any jurisdiction;
  • To the extent required for identity verification, government sanctions screening and due diligence checks;
  • To publish any testimonials or reviews that you may have provided on the Platform;
  • Conducting surveys and collecting feedback about our services; and
  • Evaluating analytics to see how you engage with the Platform.

LENGTH OF TIME PERSONAL INFORMATION IS STORED

We shall be entitled to retain your Information for our record for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law and such Information shall be used by us only in consonance with this Privacy Policy

WHO THE INFORMATION IS SHARED WITH

We do not rent, sell or share your personal information and will not disclose any of your personally identifiable information to third parties. In cases where we have your permission to provide products or services you’ve requested, and such information is necessary to provide these products or services, the information may be shared with Zivira's business associates and partners.

We may also share your information with our partners and third parties, where we deem necessary. In addition, Zivira may use this information to send informative emails , to help investigate, to prevent or take action regarding unlawful and illegal activities, suspected fraud, for potential threat to the safety or security of any person, for violations of the Platform’s terms of use or to defend against legal claims; special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

Zivira may also use the information provided by you for internal analytical and research purposes such as auditing, data analysis and research to improve our products, services and customer communication.

Additionally, in the event of audit, reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings), we may share/transfer/assign the Information we have collected to the relevant third party.

INFORMATION SECURITY

We do our best to keep your private information secure and safe. To protect against the loss, misuse and alteration of the information under our control, Zivira has in place appropriate physical, electronic and managerial procedures. Most of your Personal Information is encrypted and is therefore protected from being accessed by outside users. However, data leaks and malicious attacks do happen. While we do our best to protect your data, providing your Personal Information is at your own risk. Beyond our control there are certain reasonable breaches like computer hacking, unauthorized access to computer data, breaches of security and encryption etc., By using the Platform, you agree that Zivira will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

By browsing, or accessing the Platform you agree to bind with the terms of this Privacy Policy, consent the collection, storage and use of your information provided by you on the Platform. We shall not use the user’s information in any manner apart from the terms mentioned in Terms and this Privacy Policy published on the Platform.

You can, at any time, withdraw from the consent for collection and use of your Personal Information but you may not be eligible to visit our Platform. It is also hereby clarified that your decision to withdraw the consent will not affect the processing of Personal Information based on your previous consent.

You may be asked to provide information anytime you access or browse the Platform not only during the first time.

You consent to our publishing of all testimonials and reviews given by you in relation to the services received from our Platform. You agree that we may edit the testimonials or reviews provided by you and republish the edited version in our Platform. If you have any concern with the edited testimonial or reviews you can contact through email to blinkyoureyes@zivira.co.in.

HOW CAN YOU CORRECT INACCURACIES IN THE INFORMATION?

You agree to provide accurate information which shall be true and up to date and have access to update it anytime as per your wish. To correct or update any information you have provided, the Platform allows you to do it online. In the event of loss of access details, you can send an e- mail to: blinkyoureyes@zivira.co.in.

ABILITY TO DECLINE TO PROVIDE PERSONAL INFORMATION

You can, of course, decline to disclose your Personal Information to us. However, failing to provide us with pertinent information may limit your ability to fully benefit from Zivira and its Platform.

GOVERNING LAW & JURISDICTION:

This document shall be governed by, construed and enforced under the laws of India and Courts in Mumbai, Maharashtra, India shall have exclusive jurisdiction.

CONTACT

If you have questions regarding this Privacy Policy, grievances or complaints, please contact.

Name of Grievance Officer: Prashant J Rao

Email ID: blinkyoureyes@zivira.co.in

POLICY UPDATE

Zivira reserves the right to change or update this Privacy Policy at any time without any prior notice or information. Such changes shall be effective immediately upon posting to the Platform. We encourage you to go through the Privacy Policy whenever you visit the Platform to understand how we use the Information provided.